the number and amount of the spare part you wish to order;
the address to which the order should be sent;
the date upon which you need the spare part;
name and phone number of a contact person for further questions.
Emergencies
Our ordinary office hours are 08:00-16:00 (Monday-Thursday) and 08:00-14:45 (Friday) local time. In case of an emergency outside these, you can always contact our 24 hour hotline support.
For further information on spare parts, please contact us.
Spare parts can be ordered 24h a day - by mail, fax or online.